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Common questions

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Most major brands accept returns without a physical receipt if you have your order confirmation email or account order history. Check each brand's individual page for their specific no-receipt policy.
Lands' End offers 365 days. Among popular brands, DSW and Nike give 60 days, ASOS offers 45 days. See our comparison guides for the full breakdown by category.
It depends on the brand. ASOS and Lululemon allow sale returns within standard windows. SHEIN and Fashion Nova often mark sale items as final sale. Always check before buying.
Not always. Many brands offer free in-store returns but charge for mail returns. Zara charges for online but not in-store. We clearly note both options on every brand page.
Most brands take 3–10 business days after receiving the return. Aritzia and Lululemon are fastest at 3–5 days. Allow extra time during holiday periods.

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